It was brought to our attention that some members and non-members received fraudulent SMS notifications or “Smishing” texts on their mobile phones. Smishing, combines the words “SMS” and “phishing”, refers to the illegal practice of sending text messages to trick a victim to reveal confidential information.
Mobile users received what looks like a notification of suspicious activity coming from firstname.lastname@example.org. A link to restore the restricted account is provided.
What to do if you receive a fraudulent SMS
- If you do not recognize the sender, DO NOT open. NEVER click on links from an unknown sender. Clicking may infect your mobile device with malware that could copy all your stored personal information.
- If you do recognize the sender, call the sender, and ask if they meant to send an SMS (text message).
- Block the number, this will slow down scammers.
If you are unsure of the sender even though it says, Hawaii FCU, please call us at 808-847-1371 or 800-433-8698. Please always exercise caution.