Privacy Policy

This privacy statement discloses the privacy practices for

If you feel that this company is not abiding by its posted privacy policy, you should contact Blane Asao, President and CEO at 808-847-1371, or email

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Information Collection and Use

HFCU is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. HFCU collects information from our users at several different points on our website.

How To Join Page

Information collected on the “How to Join Page”, such as name and address, is used to send individuals and businesses information about joining the credit union. We do not use your information for any other purpose.

Home Banking Transactions

Hawaii FCU members can perform following transactions online:

  • Transfer funds to and from their accounts
  • Look up account histories for previous 6 months

Applying For a Loan Online

When you fill out information for the purpose of qualifying or pre-qualifying for a mortgage loan, that information is sent to a third party for the sole purpose of processing your information. We do not permit this third-party processor to sell the information nor use it in any other way other than the original intended purpose.

When you apply for a loan online other than a mortgage loan, your information is collected by whose sole purpose is data collection. We have contracted with to provide a convenient and secure means in which members and non-members may apply for a loan online. The information collected on is covered by this privacy statement. (For example, collects the following information: application name(s) and Social Security number(s), address, employment, references, etc.)


We may disclose all the information we collect, such as your name and address, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to other third parties.

If you do not want to receive marketing materials from us or companies that perform marketing services on our behalf, please write to us at:

Hawaii Federal Credit Union
Attention: Marketing Department
1244 Kaumualii Street
Honolulu, HI 96817

Please include your name and address, phone number in case we need to contact you, and your signature.


Hawaii Federal Credit Union will send users mailings necessary to manage the users account such as member statements and occasional promotional materials. To opt-out of receiving promotional materials that do not accompany your statement, not communications necessary to maintain the users account, you may call us at 1-800-433-8698 or email us


This web site contains links to other sites. Please be aware that Hawaii Federal Credit Union is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site and on


This site uses session cookies ONLY. The session cookie is used to identify the user for the session and help the user browse and navigate seamlessly through the web site. No personally identifiable information is stored on these cookies. The session cookie does not track the user’s movement through the site or generate a report. Session cookies expire when the user closes their browser, and no information is gathered or stored.


We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy.

We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

Log Files

Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as a zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can be done by emailing our Member Services department at or calling 808-847-1371.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice whether to agree or not to us using their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Hawaii Federal Credit Union
1244 Kaumualii Street
Honolulu, HI 96817

Last updated: 11/04/2022